Contact our team
Support is available to help with questions, account-related issues, technical concerns or general feedback. Contact PartySpinz team via live chat, email or phone for help with deposits, withdrawals, verification and gameplay problems. Submit documents, report faults or request account assistance and we’ll respond in clear Australian English. Use the channels below for quick, practical support and to escalate specialised enquiries to the right team. Live chat is available for immediate help during business hours and email replies cover detailed enquiries.
| Department | Contact |
|---|---|
| Customer support | [email protected] (account support, deposits, verification help) |
| General enquiries | [email protected] (billing, invoices, site questions) |
| Affiliate enquiries | [email protected] (affiliate sign-ups, tracking, payments) |
| Phone | +61 3 9274 5182 (calls or SMS, voicemail monitored) |
| Working hours | Mon-Sun, 08:00-22:00 AEST (UTC+10) |
Email Support
Email is the preferred contact method for detailed requests, account matters or anything that needs documents or a full explanation. Please include a clear subject line, your account ID, and up-to-date contact details to avoid delays. Attach any relevant files and allow our team time to review - we'll reply as soon as possible with next steps and instructions.
Send us a message
Response Time
Support requests are typically handled quickly. Most inquiries are answered within one business day, and urgent matters via live chat get a faster reply during staffed hours. Complex cases such as verification or payment investigations may take longer depending on their nature. We'll keep you updated by email and in your account while we work on a resolution.
Feedback
Spotted something we can do better? Send your feedback, suggestions or ideas to our support team and help shape PartySpinz. Every message is read and reviewed carefully and used to improve the service and the user experience. Short notes, screenshots or feature requests are welcome - we'll consider them for future updates and site tweaks.