Privacy, and Data Policy
PartySpinz takes privacy seriously. This page explains how we collect, use and protect personal, technical and transactional information when you create an account, deposit funds, play games or contact support. It covers the types of data we hold, how we use cookies and tracking, your rights to access or correct data, and how we share information with service providers. Read this policy to understand what we process and the controls available to you when using our casino services.
Data we collect
Personal data
Name, date of birth, email, phone number, address and ID documents provided for verification. This data identifies you and supports account access and compliance checks.
Technical data
Device type, IP address, browser, operating system, location data inferred from IP, session logs and game-play metadata used to run the service and diagnose issues.
Transactional data
Deposit and withdrawal records, payment method details, currency (including AUD), bet history and bonus activity. Transaction data is retained for accounting and compliance.
How we use information
Process registrations and account verification, handle deposits and withdrawals, operate games and apply responsible-gaming controls. Use data to detect fraud, investigate disputes and meet legal obligations. Transactional and technical data also support customer service, payment reconciliation and lawful reporting.
Data protection and security
Data in transit is protected using industry-standard encryption (HTTPS / TLS). Stored data is held on secured systems with access controls and regular backups. Third-party processors that handle payments, identity checks or analytics are bound by contracts to protect data. We retain data only as long as necessary for business, legal or regulatory purposes.
Cookies and tracking technologies
We use cookies and similar technologies for authentication, session management, site functionality and analytics. Some cookies are essential; others are for performance or advertising. You can manage cookie preferences via your browser or account settings and opt out of non-essential tracking where available.
User rights
Access and correction
You can request access to personal data held in your account and update contact or identity details through account settings or by contacting support.
Deletion and portability
Requests to delete or export personal data can be made via the account or support channels. Deletion requests may be limited where retention is required for legal or anti-fraud reasons.
Opt-out and marketing preferences
Manage marketing preferences in your account. To stop promotional emails, use the unsubscribe link or contact support. Transactional communications related to your account will still be sent when required.
Data sharing and third parties
We share data with payment processors, game providers, identity verification services and analytics partners as needed to operate the service. Data may be disclosed to law enforcement or regulators if legally required. All third parties act under contract and must protect your information.
Updates to this policy
Policy updates are posted on this page with an effective date. Material changes may be communicated via account messages or email. Check this policy periodically to stay informed about how we handle your data.
Contact
For privacy requests or questions, contact support via your account or [email protected]. We respond to data access and correction requests in line with applicable privacy rules.